1.1 This is Majestica Enterprises Limited’s Privacy Policy (“Majestica”, “we”, “us” or “our”).

1.2 At Majestica, we take your privacy seriously and have in place policies and practices dealing with data protection (“Privacy Policy” or “Policy”). We ask that you read this Privacy Policy carefully as it contains important information about our collection, use and disclosure of data in our possession or under our control, including information on:

• (a) our policies and practices for meeting our obligations under applicable laws;
• (b) how you may access, correct or make other requests in relation to your personal data in our possession or control as permitted by applicable laws; and
• (c) details of our data protection complaints procedure.

1.3 Capitalised terms used but not defined in this Privacy Policy shall have the meanings set forth in our Terms and Conditions and/or Cookie Policy.

1.4 Your access to Majestica’s Website and/or use of our services is strictly subject to your acceptance of this Policy, the terms referred to and set out in our Terms and Conditions and/or any such applicable terms as displayed on our Website. If you do not agree with this Policy, you must cease use of our services and/or leave the Website immediately, as applicable.

1.5 References to Clauses are to the clauses of this Policy.

1.6 The headings are for convenience only and shall not affect the interpretation of this Policy.

1.7 Unless the context otherwise requires or permits, references to the singular number shall include references to the plural number and vice versa; references to natural persons shall include bodies corporate and vice versa; and words denoting any gender shall include all genders.

2.1 When you visit our Website and/or access our services, we collect and use data about the following persons:

• (a) visitors to our Website;
• (b) anyone enquiring about our Products and services;
• (c) purchasers of our Products;
• (d) suppliers of our Products; and
• (e) anyone contacting Majestica through our Website.

3.1 Depending on your use of our Website and/or services, you may be asked to provide us with certain data in order for us to provide our services and to share information that may be of interest.

3.2 Providing personal data to Majestica is generally voluntary. However, certain information may be marked as required because we need it to process your enquiry, provide a requested service, or fulfil another stated purpose. If you do not provide the required information, Majestica may be unable to handle your request. Any information identified as optional may be omitted without affecting your ability to submit the request.

3.3 The data that we collect may include the following:

• (a) Identity and profile data, which may include – name, phone number, mailing address, e-mail address, geographical location and any other relevant data that you may voluntarily share when contacting us via our Website and/or using our services;
• (b) General online activity data, which may include – details of how and when you visit and use the Website, such as pages you viewed, how long you spent on a page, navigation paths between pages, information about your activity on a page, access times and duration of access;
• (c) Marketing and communications data, which may include – details of your interests, marketing material and promotional interests, communication preferences as well as your messages and e-mail history with the Website; and
• (d) Business and transaction data, including company name, business address, purchase history, order records, payment records, delivery information, correspondence records and details of products and/or services requested or supplied.

3.4 Data may be collected directly or indirectly, for instance, when you:

• (a) visit/browse our Website;
• (b) agree to be included in our mailing lists;
• (c) use our services or enter into transactions with us, or express an interest in doing so with us;
• (d) communicate with us via our Website and/or e-mail;
• (e) submit any forms, applications or registrations to us when using our services; and
• (f) submit your data to us for any reason.

3.5 We may also collect personal data from third-parties, including your employer, business associates, distributors, logistics providers, publicly available sources, industry events, trade exhibitions and referral sources.

3.6 To the extent permitted under applicable laws, certain business contact information (such as business names, business telephone numbers, business email addresses and business addresses used solely for business purposes) may not constitute personal data for certain data protection obligations.

4.1 We may collect, use, store and/or disclose your personal data, where required for operational purposes, to establish, manage and administer our relationships with customers, suppliers, distributors, logistics providers, service providers and other business partners, including for procurement, sales, fulfilment, payment processing, credit management, dispute resolution and business communications.

4.2 We may also collect, use, store and/or disclose your personal data, where necessary to comply with legal obligations, or where otherwise permitted or required under applicable laws.

4.3 In this regard, we may collect, use, store and/or disclose your data for one or more of the following purposes, to:

• (a) verify your identity;
• (b) investigate and rectify technical issues;
• (c) conduct feedback, analysis and development activities to improve your experience, our Website and/or services;
• (d) conduct and complete transactions (e.g. providing services that have been requested), performing our obligations or exercising our contractual rights, and otherwise to manage your relationship with us;
• (e) provide customer service (e.g. responding to your queries, providing information on our services, status and updates);
• (f) for crime and fraud prevention, detection and related purposes;
• (g) for compliance with our Terms and Conditions;
• (h) with your consent, to contact you electronically about promotional offers, events and services which we think may interest you;
• (i) respond to legal processes or to comply generally with any applicable laws, governmental or regulatory requirements of any relevant jurisdiction (and any applicable rules, codes of practice or guidelines), and requests of any governmental or other regulatory authority with jurisdiction over us, including, without limitation, meeting requirements to disclose under the requirements of any applicable law, assisting in law enforcement and investigations by relevant authorities;
• (j) such purposes that may be informed to you when your personal data is collected;
• (k) any other reasonable purposes related to the aforesaid or for which you have provided any information to us; and/or
• (l) any other incidental business purposes related to or in connection with the above.

4.4 The purposes listed above may continue to apply even in situations where your relationship with us has been terminated or altered in any way (for example, where we use personal data to enforce our legal rights against you).

5.1 We may disclose your data to the following parties, for the purposes set out or otherwise referred to in this Policy:

• (a) Our auditors, accountants, professional consultants, lawyers and other advisors;
• (b) Our authorised business partners and third-parties who support the services we provide to you; and
• (c) Any governmental agencies, courts, tribunals, law enforcement agencies, or regulatory authorities as agreed or authorised by law.

5.2 We may also disclose your data to a third-party in connection with a proposed or actual business transaction, including due diligence exercises connected with actual or proposed investments, financing arrangements, acquisitions, mergers, restructurings or disposals. We will require that the data recipient agrees to protect the privacy of your data in a manner that is consistent with this Policy. This could include all of your data relevant to the business being acquired.

6.1 We generally rely on the accuracy of the data provided by you or your authorised representatives. In order to ensure that our records of your data are current, complete and accurate, please update us if there are changes to your data by writing to us at:

Data Protection Officer
E-mail: dpo@majesticaenterprises.com
Address: 26, 10/F, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong

7.1 We believe you should be able to access and control your personal data no matter where you live. Depending on how you use our Website and/or services, you may have the right to request access to, correct, amend, delete, export to another service provider, restrict, or object to certain uses of your personal data (for example, direct marketing), to the extent permissible by applicable law.

7.2 In this regard, if you wish to exercise your rights, you may submit your request by contacting our Data Protection Officer at dpo@majesticaenterprises.com . You may be required to submit certain forms or provide certain information in order for your request to be processed. Where permitted by law, we may charge you a reasonable fee to process your request, and will inform you of the fee before processing your request.

7.3 We will respond to your request as soon as reasonably possible, and will strive to do so within forty (40) days of receiving your request.

7.4 We may, from time to time, send you marketing communications. You may opt out at any time by using the unsubscribe function in our communications or by contacting us at info@majesticaenterprises.com .

8.1 We work with individuals and service providers across the world to operate our business, for which we may send your personal data outside of Hong Kong.

8.2 Where personal data is transferred outside of Hong Kong, we will take appropriate steps to ensure that the recipient provides comparable standards of protection. Such safeguards may include contractual protections, group policies, data transfer agreements, confidentiality obligations and security measures designed to ensure comparable standards of protection.

9.1 When you access our Website and/or use our services, you agree that no method of transmission over the Internet, and method of electronic storage, is completely secure. This means we cannot and do not guarantee the absolute security of your personal data.

9.2 We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, to satisfy legal, regulatory, accounting or reporting obligations, or to protect our legitimate business interests. Different categories of personal data may be retained for different periods depending on business, contractual, accounting, tax, regulatory and legal requirements. In some circumstances, we may anonymise your data so that it can no longer be associated with you, in which case we are entitled to retain and use such data without restriction.

10.1 If you are in the European Economic Area (“EEA”) or the United Kingdom (“UK”), additional rights may apply to you. Please click here for our GDPR Statement.

10.2 Depending on your United States state of residence, you may have certain additional rights in relation to your personal data. Please click here for our US State Privacy Statement.

11.1 We may use cookies and similar tracking technologies on our Website, for purposes such as monitoring the number of times you visit our Website, which pages you go to, your activities on our Website and how long you spend browsing each page.

11.2 Information we may collect include device information and operating system used. This information helps us build a profile of users and improve our Website. When data is only used on an aggregated basis, we will be unable to identify any particular individual, and we generally track on a per-device basis.

11.3 For more information about how we use cookies on our Website, including the types of cookies used, and an explanation of how you can opt out of certain types of cookies, please see our Cookie Policy.

12.1 The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you. You may withdraw consent and request us to stop using and/or disclosing your data by submitting a request in writing to our Data Protection Officer at dpo@majesticaenterprises.com .

12.2 Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within forty (40) days of receiving it.

12.3 We will investigate your queries, comments or complaints relating to your data and this Policy, and we will use reasonable endeavours to respond.

12.4 If you withdraw your consent to any or all use of your personal data or do not consent to the collection of your information by us, we may not be able to provide or continue providing you with access to our Website and/or services which you have requested.

12.5 You understand and agree that in such instances where we require your personal data to fulfil a contractual obligation to you and you withdraw your consent to collect, use or disclose the relevant data for those purposes, we cannot be held liable for breach of that agreement. Our legal rights and remedies in such event are expressly reserved.

12.6 Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws in any jurisdiction.

13.1 We may amend this Policy from time to time. Any updates will be published on this page and will take effect from the “Last Updated” date stated below.

13.2 If you have any questions regarding this Policy or how we process your personal data, please contact us at dpo@majesticaenterprises.com .

Last Updated: 1 August 2026
Majestica Enterprises Limited